Once an order has been placed with the manufacturer, it cannot be canceled.
Orders received and taken home cannot be returned.
Approximate ship time for orders is between 2 to 8 weeks.
This is an estimated factory ship time, not a promise of a delivery date.
Delivery dates are subject to stock availability and manufacturer shipping delays.
Colors and finishes on items ordered from online catalogs may vary from photographic images. Customer assumes responsibility for their selection.
Freight damage must be reported to The Furniture Shop within 48 hours, if customer picks up item.
Transportation of damaged items to The Furniture Shop is the customer's responsibility.
Items delivered to consumer's home via our contract delivery service require inspection. Consumer must inspect once goods arrive. Delivery fees apply.
Manufacturer warranties apply. Warranty period and coverage varies.
Warranties cover manufacturer defects, they do not cover customer damage.
Customer are responsible for transportation of warranty items to The Furniture Shop for repair or replacement.
Storage fee charged on goods not picked up or delivered within two weeks of arrival to The Furniture Shop.
NO CASH REFUNDS, EXCHANGES, OR RETURNS. NO EXCEPTIONS.